Privacy Policy

Last Updated: Website Launch Date

This Privacy Policy describes how MK BIO-WARE ("we", "our", "us") collects, uses, stores and protects information when you visit our website, download our catalogue, submit enquiries, or communicate with us through phone, WhatsApp, email, social media or other business channels.

MK BIO-WARE operates as a trader and distributor of compostable products sourced from CPCB-certified manufacturing partners.

1. Information We Collect

We may collect the following information:

• Name
• Company / Business Name
• Email Address
• Phone Number / WhatsApp Number
• Product Interest
• Estimated Monthly Quantity
• Business Type
• Delivery Location
• Requirements or Messages
• Communication records

2. Information Collected Automatically

Our website uses Google Analytics (GA4) to collect information such as:

• Pages visited
• Approximate geographic location
• Device and browser information
• Traffic sources
• Catalogue downloads
• Clicks on WhatsApp, email and phone links
• Form submission events

3. Cookies

Our website may use cookies or similar technologies for essential website functionality and analytics purposes.

4. How We Use Information

We use information to:

• Respond to enquiries
• Provide quotations and product information
• Process sample requests
• Improve website performance
• Understand customer requirements
• Maintain business records
• Comply with legal obligations

5. Form Processing Services

Website enquiry forms may be processed using third-party service providers such as FormSubmit to securely deliver enquiries to our official business email.

6. Sharing of Information

MK BIO-WARE does not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary with:

• Website and IT service providers
• Google Analytics
• Email and communication service providers
• WhatsApp or messaging platforms
• Shipping and logistics providers
• Payment service providers
• Accounting, tax or legal professionals
• Government authorities where required by law

7. International Visitors

Our website may receive enquiries from users located outside India. By submitting information through our website, you understand that information may be processed in India.

8. Data Retention

Information may be retained as necessary for business operations, customer service, accounting, tax, legal, compliance and dispute-resolution purposes.

9. Security

We use reasonable administrative, technical and organizational measures to help protect information, including secure website connections (HTTPS), controlled access and use of reputable service providers.

10. Children's Privacy

Our website is intended for business and commercial enquiries and is not directed toward children under 18 years of age.

11. Your Rights

You may contact us to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Ask questions regarding privacy practices

12. Contact Information

MK BIO-WARE
Hyderabad, Telangana, India
Email: contact@mkbioware.in

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when published on this page.